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Policy

Policy

★ Please check the service descriptions given in the collapsible tabs below.
★ It is REQUIRED to pay a booking fee to reserve your appointment slot. The booking fee is transferable 1 time, however, they are non-refundable, this amount will be credited towards your total.
★ For questions or difficulty booking, please text (703) 269 – 8459

★ Please contact us: https://katy-beauty.com/contact/contact.html

★ I accept all major credit and debit cards but prefer cash or electronic payments
(please note that all card payments will be charged 6% sales tax).

● Venmo: @Tran-Truong-21

● Cash App: $Trantruong91

● Zelle Phone Number: (703) 269 – 8459

★ Check out my Policies

 

RESCHEDULE POLICY
If you need to reschedule, you may TEXT made 48 hours in advance via text (703) 269 8459. You can reschedule 1 TIME ONLY. Failure to reschedule within 48 hours before the appointment time will result in the forfeiture of your booking fee.

CANCELLATION & NO SHOW NO CALL POLICIES

• The booking fee is non-refundable, please inform me by TEXT if you need to change your appointment.

• If you decide to cancel under 48 hours before your appointment time or NO SHOW NO CALL, this will result in forfeiture of your booking fee and 50% of the remaining balance of your service.

LATE POLICIES

• Clients that are 15 minutes late to their appointment will be canceled without rescheduling and I will consider your appointment as NO SHOW NO CALL, this will result in forfeiture of your booking fee.

• If you are late 3 times in a row will result in NO BOOKING in the future. No exceptions are made.

• This policy is due to the number of clients that are seen each day, as a Professional Artist, I cannot risk running late to following clients.

• Please give yourself plenty of time before your appointment.

PAYMENT POLICIES

• No refunds will be given on services that have been completed and paid for.

• All product sales are final.

• If there are any questions, please TEXT (703) 269 – 8459

RIGHT OF REFUSAL
Katy Beauty & Lashes has the right to refuse treatments to any person for any reason.

GUARANTEE

• Individual results will vary from client to client

• Aftercare of your PMU, long-term skin care and your skin type will directly contribute to your final results.

• Some clients may require additional PMU touch-ups to achieve their desired results.

• Regular touch-up pricing will apply.

• PMU results cannot be guaranteed.